Transparency, Accountability, and Commitment to the Projects Execution.

Currently, the requests and expectations of clients for the projects they hire are increasingly demanding in terms of execution times and costs. Nowadays, projects with execution times of less than one year are frequent, and more frequent those with execution times of 6 months or less, all with very tight budgets. Along with this, now it is also frequent that customers do not completely define from the beginning what is the scope of the work to be hired, but they only express their needs or what they aim to. Also added to this is the request to estimate as soon as possible the costs of major equipment and key contracts to have the necessary budget in advance.

To address the challenges described above, the current trend calls for strategies structured in accordance with PMI best practices and the application of three fundamental keys that would provide the solid base needed to achieve successful team management and a satisfied customer. These fundamental or essential pillars to be applied by all: managers, intermediate leadership and, executing staff, are the Transparency in the performance of the activities, the Accountability of this performance and the Commitment to the objectives of the project and the client needs.

Transparency, Accountability, and Commitment, essentially independent pillars, once activated, they positively interrelate among themselves. Therefore, Transparency leads to trust and then to a harmonious and safe work environment, which consequently drives to the reinforcement of natural leadership and then to Accountability at all levels, which in turn leads to alignment with the Commitment to the client, their needs and, the own organization ones.

For the activation of Transparency, Accountability, and Commitment within the working group, the following is recommended:

Transparency:

• Promote open communication and the exchange of information as a habit. This is the execution without secrets. It should be noted here that the internal security information of the organization may be exempt from transparency (e.g., administration, finance, and, human resources).
• Promote honesty and camaraderie among members.
• Encourage the need to receive comments.
• Promote due respect among all.
• Admit errors, if any, without fear of reprisal.
• Listen to each other. Do not assume anything a priori.

Transparency in the actions of the organization and communication of the team is as simple as establishing an execution without secrets. This is, executing the actions in such a way that others can easily see them. People like to know things. No one feels comfortable surrounded by secrets and hidden information, especially in a workplace.

Productive people thrive on teams that rely on trust.

Accountability:

• Clearly identify the roles.
• Promoting periodic alignment with the objective.
• Promoting expansion of the focal vision and reinforce the global vision.
• Delegate activities and promote the sense of ownership over the results obtained from this delegation.
• Strengthen the working group self-confidence in the approach of solutions that lead to appropriate and timely decisions. Managers remain behind the scene vigilant and responsible for what the team is handling.
• Emphasize that the management is confident in the working group.
• Dignify the integrity of each person in the working group.
• Emphasize that management supports and defends the working group regarding proposals that led to the decisions taken, the risks assumed and the results obtained.
• Promote problem-solving without seeking blame.

The promotion of accountability of the working group responsibilities helps establish peer respect and guide the team to meet their expectations.

Commitment:

• Give staff visibility and recognition within the organization.
• Define clearly from the start the expectations to be met.
• Identify realistic goals
• Provide the staff with the necessary training.
• Provide recognition about achievements, big or small.

Teams that manage to internalize the commitment use a common language, share ideas and opinions and debate them internally, supporting the decisions as a group, even if someone initially disagrees.

Spanish version available at: 
https://ingconcurrente.blogspot.com/2018/07/la-transparencia-la-rendicion-de.html